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Reach for the STARs: Workers without college degrees are overlooked talent

Report challenges the conventional wisdom that upward mobility requires a college diploma
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Growing up in East St. Louis, Illinois, LaShana Lewis showed early interest in computer science. She even volunteered with IT professionals who taught her the basics. After high school, Lewis enrolled in a computer science program at a technical university but had to drop out when her mother got sick.

Equipped with skills, Lewis thought she would be able to find a tech job, but for ten years had no success. Her jobs during that time included a call center worker, bus driver, and even part-time substitute teacher for a computer class.

When an opportunity to teach the class full-time arose, Lewis was told she was not eligible because she did not have a college degree. Lewis’ response was “You know I can do it.” She was told, “We do. It’s such a shame.”

Workers Without College Degrees are Ready to Move Up

Reach for the STARs: Realizing the Potential of America’s Hidden Talent Pool is a newly released report from Opportunity@Work and Accenture.  There are 71 million American workers without a four-year bachelor’s degree. According to the report, “All have suitable skill sets to succeed in work that is more highly valued and therefore better paid than the work they do now.” With the release of the report, Sen. Mark Warner (D-Virginia) says it’s a moral and economic obligation to be more inclusive of this talent pool. Warner says he will be sharing the report with his colleagues on Capitol Hill.

Byron Auguste—CEO and Co-Founder of Opportunity@Work—says U.S. employers have made college degrees a requirement to even be considered for most of the new jobs that pay middle-class wages or higher. This prerequisite shuts out a lot of viable candidates. Says Auguste, “How can an economy realize its potential if it excludes 60 percent of its workforce?”

The report says workers who are “Skilled Through Alternative Routes” (STARs) have career-relevant skills, including “service orientation, social perceptiveness, active listening, time management and interpersonal communication.”

Millions of STARs have the foundational and behavioral skills that employers want in their employees. These workers bring skills and talent to the labor market, but also diversity. Alternative routes to acquire these skills include military or civilian work experience, community colleges, last-mile training or on-the-job training.

Dan Bryant—Senior Vice President for Global Public Policy and Government Affairs at Walmart—participated in the release of the report. According to Auguste, Walmart is “the biggest employer of STARs in the U.S.” Says Bryant, it’s important for Walmart to consider “access, stability, and mobility. Are we driving down those gratuitous barriers to entry?” He adds, “Walmart happens to be the largest always-on training program in the world that happens to sell a lot of stuff.”

The filling of 21st-century jobs will require employers to look beyond the pool of college graduates, says the report. “College must remain a bridge to opportunity for millions; we cannot let it be a drawbridge pulled up to leave millions more unable to convert their learning into higher earning.”

Low Wage Does Not Mean Low Skill

The report identifies several kinds of STARs.

Out of 16 million STARs whose skills align with high-wage positions, five million are working in those well-paid jobs. These Shining STARs have earnings of at least $77,000 a year. The report states, “Their success illustrates that the skills required for high wage work can be acquired through alternative routes to four-year degrees, despite the institutional barriers STARs typically face along the way.”

Common jobs for Shining STARs include software developers and chief executives of primarily small- and mid-sized businesses.

Rising STARs number 30 million. This group of workers has mastered skill requirements that suggest they can have success in a job in the next highest wage category. Those wage gains can average more than 70 percent.

The last group—Forming STARs—numbers 36 million. The report says Forming STARs have  the skills to see a small increase in wages, but not to transition to a higher wage group. Common low-wage occupations among Forming STARs include cashiers, drivers and custodians, while middle-wage Forming STARS often work as operations managers and administrative service workers.

Solutions For An Untapped Workforce

The report calls on employers to realize that STARs are a pipeline to talented workers. Employers should shift to skills-based hiring and talent development practices, realize college degree requirements limit the hiring pool and recruit from alternative route—sources that produce STARs.

The report continues by calling on workforce development leaders to adopt the narrative to support a shift in corporate practices and bring more resources to support the STARs arena. Additionally, there is a call to continue designing and building training programs targeting STARs based on their skills and needs.

Another call to action involves the community of academic researchers, market analysts and policymakers building better tools to “make STARs more visible and inform effective employer practices and public policies for STARs economic mobility.”

The report hopes to “inform and ultimately improve practices and policies throughout the U.S. labor market which currently limit—but should enable—STARs to work, learn and earn to their full potential.”

Auguste says the future of work often references “new jobs.” He asks, “Why is there the assumption that these new jobs require a college degree? It’s  new job. No one is educated for that.” Auguste believes that “working together and on purpose” will lead businesses to figuring out how to tap into the STARs talent pool.

And what about LaShana Lewis? She connected with LaunchCode and landed her first tech job at MasterCard after being able to demonstrate her skills and knowledge. These days Lewis is the Chief Technology Officer at a St. Louis startup, founded her own consulting firm and has a patent in her name. Lewis is a very bright example of a Shining STAR—one of the 71 million who have the skills to thrive in the middle- and high-wage jobs of this century.

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Dana Beth Ardi

Executive Committee

Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.

Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.

Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.

Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.

Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.

Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.