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The COVID-19 pandemic has already led to a significant increase in layoffs, according to the Bureau of Labor Statistics. There were 281,000 new unemployment claims filed by the middle of March in industries ranging from hospitality to warehousing to transportation.

Economists say the number of people losing their jobs because of the public health crisis could be in the millions.

Those numbers likely don’t reflect the loss of work for one of the most economically vulnerable workers in our society—the domestic worker—many of whom work off the books and don’t qualify for unemployment benefits, nor do they get paid time-off.

These are the house cleaners who clean our homes, the nannies who take care of our children, and the home care workers who tend to our sick and elderly loved ones.

Ai-jen Poo, National Domestic Workers Alliance (Photo: NDWA)

“It’s some of the most important work in our economy because it really does hold us all up,” says Ai-jen Poo, co-founder and Executive Director of the National Domestic Workers Alliance. “It holds up our families so that working-age adults can go out and do what they need to do in the world knowing that their families are in good care.”

“One of the things that’s always been so ironic to me is that we all know how fundamental this work is and yet it’s some of the most undervalued and insecure work in our whole economy,” says Poo in an interview we did this week for my Work in Progress podcast.

Poo says the situation is difficult for domestic workers in normal times and is made even more fragile in the midst of this health crisis.

“We’re looking at a situation where, like many other low-wage-insecure workers, they are needing to stay home to make sure that we can slow the spread of the virus in this moment and keep our families and ourselves safe and healthy but they really can’t afford to do so. Most do not have the kind of savings to be able to continue to pay for food without working. And so they’re really put in an impossible situation of having to choose between protecting their health and putting food on the table.”

We also look specifically at the home health care worker. On average, they make just $16,000 a year, yet they are part of the most essential workforce in this national public health crisis.

“They are making sure that our hospital systems don’t become overburdened and are preventing deaths. These are women, mostly women and women of color, who barely make ends meet doing this work. So now is a time that we have to value them and protect them and really support them,” says Poo.

She and the National Domestic Workers Alliance are asking that families that are still receiving an income please continue providing an income for your cleaner, your nanny, your caregiver. Poo points out that “most domestic workers are primary income earners for their families and they have none of the same kinds of job security or benefits that most workers have in the economy.”

You can download and listen to my full Work in Progress interview with Ai-jen Poo wherever you get your podcasts. You can find links to and more information about previous episodes here on WorkingNation.com.

The Alliance also has set up a fund to help domestic workers who are not getting paid and are in need of financial assistance. You can read more about how you can help at their website, domesticworkers.org.

Stay healthy.

Episode 124: Ai-jen Poo, National Domestic Workers Alliance
Host: Ramona Schindelheim, Editor-in-Chief, WorkingNation
Producer: Larry Buhl
Executive Producers: Joan Lynch, Melissa Panzer, and Ramona Schindelheim
Music: Composed by Lee Rosevere and licensed under CC by 4.0.

You can check out all the other podcasts at this link: Work in Progress podcasts

Dana Beth Ardi

Executive Committee

Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.

Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.

Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.

Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.

Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.

Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.