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Televised adult education courses reimagined for the on-demand generation

Public broadcasting offers courses in basic math and language arts skills for in-demand industries
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For decades, public broadcasting has been addressing the needs of underserved populations and adult learners who may not have gotten their high school diplomas and are struggling to advance in the workforce. Now, the Kentucky public television station that created some of the most iconic adult educational programming has shifted its curriculum online.

KET Workplace Essential Skills is a new multimedia series created by Kentucky Educational Television (KET). It teaches basic math and language arts skills through courses focused on seven specific industries: manufacturing, health care, information technology (IT), transportation and logistics, marketing, sales and service, hospitality and tourism, and construction.

The online courses evolved from the KET adult education emphasis established about 50 years ago says Tonya Crum, Senior Director of Education for KET. In the 1970s, KET implemented General Educational Development (GED) preparation programs for viewers who didn’t have a high school diploma or equivalency. Crum likens the GED broadcasts, coupled with workbooks, to a correspondence course.

The KET programs became a national resource when PBS stations across the country began airing the content. This year—with a grant from the Corporation for Public Broadcasting—KET launched its Workplace Essential Skills online.

Teaching Math and Language Arts in Context

Each course includes instruction, practice, and 34 video segments. Videos show professionals doing jobs within specific industries. The lessons include teaching basic math and language arts skills in the context of the specific industry. For example, in health care, the video shows someone measuring medicine. In tourism and hospitality, someone measures ingredients in a kitchen.

“Within construction, we teach you the math necessary for measuring square footage to figure out how many shingles you need for a roof. In health care, it would be different, measuring in milliliters. Manufacturing, you measure in millimeters,” Crum says. “We address real-life work skills. Why do we need to learn square feet, fractions—we make it relevant and contextualized within the work they’re studying.”

An additional course—offered to complement the seven industries—teaches soft skills. These include problem solving, communication, and teamwork dynamics.

Learning at Your Own Pace

Crum’s team created the curriculum, scripts, and workbook materials, in consultation with sector experts. Videos are five minutes or less, produced to be short and digestible, for easy learning and retention. As each segment is completed, students take a test or quiz, and then receive a certificate of completion.

Students who don’t pass a test receive more than just a grade. They receive immediate feedback.

“You get a study plan, such as, ‘Here are the areas where you’re having a hard time. We suggest you start with these lessons…’ and provide direction for learners. It’s not just marked as a wrong answer, but we tell them what they need to do to get to the right answer,” Crum says.

The program was created for independent learners, accessible for purchase through KET’s online store for $12 per course. But learning centers across the country can also purchase the study system which includes additional class management tools.

Removing Barriers to Economic Advancement

“Most of our target population is adult learners who need some assistance and motivation. Some have had a hard time in regular school and may not have the foundation they need to learn on their own.”

“Health care and manufacturing are the most populated courses, but that is because they debuted in 2018 as our first pilots and then we began rolling out sectors two at a time. Soft skills is widely used and was the most requested course when we launched our ‘free for 30 days’ offer. We continue to support educators and learners through this difficult time,” Crum says, referring to the pandemic.

Because students can access and complete courses at their own pace, Crum says KET’s online education programs are ideal for people looking to break into a preferred industry, and even pursue higher education.

“For folks who are high school dropouts, or coming out of corrections, as an example, they need this foundation. Maybe they use the GED program to pass an entrance test to get into a local community college to get an associate degree. We really view these courses as a good strong foundation, but in a way that gives an introduction to each sector,” she says. “They are good examples of how, in real life, we use those basic-level skills.”

Dana Beth Ardi

Executive Committee

Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.

Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.

Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.

Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.

Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.

Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.