Des Moines Iowa State Capitol

Report: A case study on how to implement skills-first hiring

Iowa's Tear the Paper Ceiling strategy to hire state workers
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Three years ago, the office of the Iowa Auditor of State (AOS) was having trouble finding enough skilled workers for its open accounting positions, so it turned to a new strategy: skills-first hiring.

At the time, the accounting jobs required a four-year college degree. In an effort to expand its hiring pool to attract more candidates, the AOS started accepting applications from job seekers with associate degrees. The strategy was a success.

While it started with the accounting jobs, that was just the beginning.

Opportunity@Work, a nonprofit championing workers Skilled Through Alternative Routes (STARs), such as community college, military service, or work experience – has released a case study detailing how Iowa Auditor of State was able to fill those crucial jobs and expand skills-first hiring to other roles.

“Enthusiastic about the quality of the job candidates, AOS partnered with Opportunity@Work (O@W) to recommend additional positions where bachelor’s degree requirements could be removed,” according to the case study which says that 60% of workers in Iowa are STARs.

It adds, “In Iowa and across the country, college degree requirements are often impediments to attracting employees for public sector jobs.

“In many instances, these requirements limit the pool of applicants, locking out workers Skilled Through Alternative Routes (STARs), even though their skills and work experience make them an excellent fit.

“Opportunity@Work’s analysis showed 28 positions, which included roles in six difference job series, where the State could expand eligibility and improve its talent pipeline.”

Lessons Learned: How to Initiate Skills-First Hiring in Your State

Opportunity@Work is sharing the case study of the effectiveness of the skills-first hiring strategy adopted by AOS in an effort to encourage other states to embrace the idea to drop college degree requirements for certain positions.

How to Get Started Tearing the Paper Ceiling in Your State Government: Learnings from Iowa’s Auditor of State details how AOS and Opportunity@Work successfully approached expanding the skills-first hiring strategy through a five-step process.

Here are the high-level steps they took to uncover opportunities to hire more STARs:

  • Size up the opportunity
    • Examine data on STARs, jobs, and skills to understand the potential opportunities for STARs in the State
  • Establish criteria for evaluating roles
    • STARs face a steeper climb to higher-paying jobs than than workers with degrees for some roles
  • Review roles that meet the criteria
    • Examine the roles for exclusionary requirements
  • Communicate the results of the evaluation
    • Help state agencies understand the findings and what they mean for state hiring efforts
  • Continue to explore opportunities to expand access
    • Move beyond job requirements to identify other opportunities for inclusion

You can explore the details of how they applied these steps in the full case study here: How to Get Started Tearing the Paper Ceiling in Your State Government: Learnings from Iowa’s Auditor of State

What is Tear the Paper Ceiling?

According to Opportunity@Work, “the paper ceiling is the invisible barrier that comes at every turn for workers without a bachelor’s degree.”

Launched in September 2022, the Tear the Paper Ceiling campaign, led by Opportunity@Work and the Ad Council, has been working to shine the light on the talent of more than 70 million working-age adults with valuable job skills but no college diploma.

WorkingNation is among the dozens of national organizations supporting the campaign championing skills-first hiring.

Dana Beth Ardi

Executive Committee

Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.

Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.

Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.

Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.

Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.

Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.