Open-Door-1

We’ve got to fix education finance to open the doors to training 

Opinion: Meritize CEO on making training more accessible
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Chris Keaveney, CEO, Meritize (Photo: Meritize)

In the wake of the last financial crisis, major banks retreated from lending to learners who hoped to attend trade schools or earn non-degree credentials.

As a credit officer of education finance at Chase Bank, I watched in frustration as loans to qualified people in good training programs that we would have made before the collapse were suddenly out of the question. Increased regulatory and financial pressure scared banks away.

As the recovery revealed a greater need for nontraditional training and upskilling programs, learners were left with few funding options to pursue this increasingly important kind of education. Millions of unemployed or underemployed adults were newly-interested in trade schools and other skill-based programs as a route back into the workforce.

Without the involvement of major banks, these skills-seekers were often charged exorbitant fees and interest by fringe financial entities to take on the risk that bigger banks were no longer willing to assume. The risk was shifted to the student. Predictably, this had a devastating effect on low-income workers, contributing to rising loan default rates and financial distress.

As we work to recover from the economic fallout of COVID-19, we can’t afford to repeat these mistakes.

A massive number of American workers have been sidelined by the pandemic, with unemployment sitting at nearly 7% (and underemployment likely at some multiple of this figure). People will need to retool to get back to work.

The vast majority of these displaced and under-utilized workers say that they are interested in non-degree programs and other forms of short-term training as a means of getting their careers back on track. But skill-seekers and students shouldn’t have to assume outsized risk to facilitate this training; instead, we can chart a better way by underwriting industries and programs, not just individual learners.

Lending for education in general—and specifically for technical and skills-based training programs—has nested risks that do not typically exist in other asset classes. When making a car loan, for example, the risk assessment process includes examining credit and employment of the consumer to determine their current ability to repay, with payments beginning right away. With educational lending, lenders have to assess the likelihood of completing the course of study and the likelihood of finding employment with sufficient income—only then can they determine a student’s ability to repay the loan.

Examining credit at the time of enrollment does very little to assess the first two of these educational lending risks. To be even more frank, the credit standards in place today are a mechanism by which lenders can require prime and super-prime co-signers. In fact, more than 90% of private educational loans are cosigned by parents, grandparents or other family members—a percentage that has not changed over the past 10+ years.

LendEDU recently published several metrics that show this dynamic in detail: 1) the average credit score of a private student loan applicant is 638, the average score of approved applications is 748, and 2) the approval rates for applications with cosigners is 36% while the approval rates for applications without cosigners is 9%. In an honest intellectual accounting, we would label this asset class family loans, not student loans.

Through this approach, access to training for highly-qualified individuals from low socioeconomic backgrounds is choked-off by the lack of credit-qualified cosigners, exacerbating the inability for these folks who need it the most to access career and salary advancement.

The key is to redesign our systems for understanding and valuing risk.

Most of the prevailing financial industry practices use backward-looking measures of individual behavior like credit scores, and don’t give either lenders or borrowers an accurate picture of the risk of education investments.

Unlike in 2008, more precise measures are now available that allow us to fund training based on program quality, labor market demand, and an individual’s likelihood of success in a program, as established by prior educational, military, and work experiences.

Evolving data systems allow us to better assess the outcomes and return on investment of individual education and training programs. Meritize, for example, quantitatively assesses an individual’s track record of completing objectives as part of its funding decisions. This methodology has resulted in completion rates for a portfolio of students that are 15% higher than those of their peers.

New forms of labor market data—powered by the digitization of hiring transactions—can help us better understand regional demand for talent and even how many people from particular training programs get jobs. Platforms such as Monster.com and Burning Glass provide data at an unprecedented level of detail, allowing market participants to better understand demand, pay scale, and other important factors.

There is also growing recognition among employers that participation in talent creation is more efficient than searching for and retaining already existing talent. They are actively working to improve the connections between education and work by more clearly articulating the skills they need for specific roles. Some, too, are stepping up as “co-signers” on education by either paying for training directly or guaranteeing a hiring outcome if learners successfully complete high-quality, vetted programs.

With 20 million Americans looking to get back to work, the need is urgent. They require not just greater awareness of options, but access to financial capital on fairer terms to help them find the right pathway. The country now has the tools to rethink how we underwrite education and training, but leaders in finance, philanthropy, and the government must be willing to try a new way. When this new wave of displaced workers turns to education, they can’t be met with a closed door.

Chris Keaveney is the CEO of Meritize.

Dana Beth Ardi

Executive Committee

Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.

Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.

Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.

Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.

Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.

Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.