Career Choice

Interests, skills, and work values shape career choices

An interview with Phil Harrington, CEO of career assessment platform Kuder
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“We started with the motto ‘You cannot be what you cannot see. We help you see what you can become,’” says Phil Harrington, chairman and CEO, Kuder.

Kuder has been around since 1938, making a name for itself in career guidance in schools and colleges over the decades. In 1997, Harrington stepped in and established career assessment centers.

“I bought the name and started with the intention, how do we help kids do three things? How do we do a better job of helping students transition from middle school to high school? How do we help more kids transition from high school to postsecondary, whatever that is? And how do we help people find passionate success in their world of work?”

Harrington continues, “Over time, we realized that there’s a wider audience that we really wanted to serve, and that now we call in a very sincere form, ‘K through gray.'”

Three Assessments

Harrington explains that there are three key assessments to provide a foundation for, what he calls, “a sound career planning system.”

First is assessing interest, says Harrington. “I like to describe it as, ‘What am I passionate about? What am I interested in?’ That’s really the basis for all of us.”

“The second is skills. You have to evaluate. you have to have the skillset. And then, work values. As we look at how the world has changed, work values have changed dramatically over the past few years and certainly over the past five to 10 years. ‘Is it important to me to work with other people? Can I work independently?’”

Says Harrington, “They should be taking the assessment we suggest no less than every other year.”

Early Planning

Harrington says it’s important to introduce possibilities in the world of work at a young age. “If we wait to do college and career planning, by high school it’s too late. We can certainly still have an impact, but it really needs to begin much earlier than that.”

School guidance counselors carry an overwhelming caseload of students, says Harrington. “Every school counselor is going to say, ‘Oh, we do assessments. We do that.’ They are overworked and probably underpaid. They have too many kids reporting to them.”

“If you looked at the data, most youth, by the time they’ve graduated from high school have maybe had six or seven occasions where there was a professional, formal approach to career assessment and career planning. A lot of schools will say, ‘We have one to two days per year, per student on this issue,’ which from my biased standpoint is ridiculous.”

After completing the assessments, Harrington says, “We walk you through that process and say, ‘You should look at our jobs in this area. Here are videos you can look at.’”

Phil Harrington, chairman and CEO, Kuder (Photo: Kuder)

Kuder also has a financial literacy component to help answer questions about paying for an education. “I think people today might refer to it more as a technology hub or a platform with all of these various resources built in.”

Postsecondary Pathways

“We’re big proponents of two-year schools,” says Harrington. “That’s college to me. We don’t think every child in this country needs a four-year degree to be happy and successful. We take a strong position on that. There are great places for people to work if we can only help them find their pathways.”

Harrington says there is also more focus on certifications and credentials, “We are doing more on credentials today than we’ve ever done. We’ve focused a lot of time and attention on on-the-job training – from high school to work.”

Jobs in the Future

Harrington says, “When a youth takes that assessment, wherever it might be, we’re going to help them identify the jobs of the future. Are the jobs going to be here by the time you get done with your education? Is there going to be someone on the other side that says, ‘Hey, we like to hire people like you.’”

“We have a product called Connect 2 Business which really does link that business person with you to start to communicate about what does the future hold? ‘What type of employee are we looking for? What are the skill sets you need to get a job here? What’s the pay?’ We provide all that information to youth and adults as they make that pathway development moving forward.”

Leads to Greater Engagement

“The assessment takes somewhere between six and seven minutes. We’ve really shortened it down thanks to technology and a brilliant team of psychometrists,” says Harrington.

“We’re approaching 170 million people who have used one of the Kuder assessments. I don’t think anybody can hold a candle to us on that,” says Harrington.

If you use Kuder and you look at the results, you’re a much more engaged student. We know from the data that you’re engaged. Currently, in this world today where we’ve lost so much of that engagement and the loss of learning has happened, we’ve seen a big spike in the use. It is interesting to us. Not what we anticipated.”

Harrington offers Florida as an example. “About 90% of the youth in Florida have used Kuder in some way, shape, or form over of the past three years.”

He explains, “What’s going to be really impressive is the return on investment in Florida is almost seven to one. For every dollar they’ve invested, they’ve got $7 back. Kids are graduating from high school at higher rate. And when they enter college, they’re graduating in a shorter period of time.”

“In the last several years, almost every person we talk to at a school administration is saying, ‘Hey, we have a strong responsibility to these children, their parents, whoever is investing tens of thousands of dollars in their education. How do we do the best job possible to help them find the right pathway and the right outcome?’”

Dana Beth Ardi

Executive Committee

Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.

Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.

Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.

Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.

Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.

Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.