Tech Worker

‘Entry-level jobs in tech are disappearing.’ Here’s a potential solution.

Generation report: 'To repair tech’s broken job ladder, employers should radically rethink how they approach the very first rung.'
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A recent scan of job postings around the county shows that 92% of open jobs require some type of digital skill. That’s across all industries, not just the tech industry.

Mona Mourshed, global founding CEO, Generation

It’s well documented that employers are having a hard time finding workers with the skills needed to fill those jobs, especially for entry-level positions.

As a result, says Generation founding global CEO Mona Mourshed, entry-level jobs are disappearing.

“If you come from an underrepresented community anywhere in the world and you’re able to access an entry-level tech job, what that means in terms of the wage implication, in terms of the promotion opportunity, it can literally lift your life onto a different economic trajectory,” she explains.

The global nonprofit Generation has taken a closer look at the problem and what can be done to close that hiring gap and put people onto the pathway to economic mobility.

Its conclusions are available in the new report Launching a Tech Hiring Revolution and were the subject of a panel discussion Monday in New York.

Barriers to Building a Entry-Level Tech Workforce

The report surveyed thousands of job seekers in the U.S. and seven other countries and found there is a disconnect between how employers are going about sourcing tech talent, despite some investment in entry level talent pipelines through methods like onboarding, mentorship, and internship programs.

“Despite these intentions, employers are struggling. More than half of employers surveyed (52%) say their company is finding it difficult to hire for entry-level tech positions,” states the report.

One of the problems, the report continues, might be that over the past three years 61% of employers in the global survey have added education- or experience-related hiring requirements, citing a need for greater efficiency in the hiring process. That seems to have backfired on the employers and job seekers.

About a third of unsuccessful applicants for tech roles (31%) say they were unable to meet those requirements and progress to the next recruiting stage.

“You must have previous work experience, and that is often six months or a year or more. So, how can you get started if you can’t get started? The vast majority of those entry-level jobs require you to have a bachelor’s, a STEM background,” explains Mourshed. “That’s across the world and that’s across the sectors. The entry-level job has essentially disappeared for 94% of the entry-level roles.”

She adds, “that’s the first implication. But the thing is, for those employers who actually engaged in raising education and work experience requirements, life didn’t get better for them.”

The report concludes, “to repair tech’s broken job ladder, employers should radically rethink how they approach the very first rung.” The encouraging news is a majority of employers (62%) agree that the recruitment processes for entry-level roles need to change.

Refining the Skills-Based Hiring Approach

Generation suggests that the answer is refinement of the skills-based hiring approach.

The report offers these findings as evidence:

  • 58% of the companies that removed at least one degree or work experience requirement saw an increase in the number of applicants, allowing them to hire more candidates more quickly. In addition, opening up new talent pools increases the odds of bringing in diverse talent.
  • 84% of the companies indicate that candidates they hired after redefining requirements performed just as well on the job, if not better, than those hired under more stringent requirements.
  • Further, employers that redefined requirements are spending less. Their counterparts who added requirements spend 13% more than those who removed them.

Generation and its panel of experts at the presentation had a number of suggestions on how this approach can be scaled up to help fill the global tech hiring shortage.

  • At the start of hiring, remove work experience and degree requirements and use certifications and other skills indicators to increase applicant pools.
  • During the hiring process, use technical assessments to ensure applicants have the necessary skills for the job.
  • Throughout the process, pay attention to behavioral skills as well as technical capabilities.
  • Broaden your recruiting team to reduce tacit bias and bring in a wider range of diverse talent.

Panel moderator Kevin Delaney, Charter founder; Jane Moran, Benevity CTO; Carrie Varoquiers, Workday chief philanthropy officer; Eduardo Kassner, Microsoft chief data officer; and Scott McKinley, EMA Partners managing partner

The report – produced with the support of The HG Foundation; Bank of America; Clayton, Dubilier, and Rice; and MetLife Foundation – goes into greater detail on how to achieve these goals.

Read the full report here: Launching a Tech Hiring Revolution

Dana Beth Ardi

Executive Committee

Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.

Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.

Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.

Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.

Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.

Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.