Metaverse

Education and the metaverse: Will it close or exacerbate equity gaps?

Opinion: 'Early experiments with the metaverse have struggled with issues of representation.'
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Interest in how the metaverse can serve as an educational tool has surged over the last year. Facebook has invested $150 million in building virtual reality learning experiences and in training creators and educators. Meanwhile, gaming giant Roblox announced its goal to use its augmented reality platform to bring online learning to 100 million students worldwide.

Schools across the country are already starting to use the technology, with some creating virtual environments – complete with avatars and digital currency – to provide students with a more immersive style in both hybrid and fully remote settings. 

While the concept of the metaverse has existed for years, recent advances – and accompanying investments – in immersive technology hold new promise for widening access to educational opportunities and improving learning for a diverse range of students.

It’s not so much the glittering allure of the technology itself that should capture our attention, but the doors it opens for learners. Too often, immersive learning tools are treated as fancy toys, rather than a serious contributor to driving outcomes and helping learners along career pathways that lead to long-term economic mobility. But the technology behind the burgeoning metaverse – a mix of virtual reality, augmented reality, streaming content, and digital social experiences – is unlocking new ways for students to learn and grow. 

Immersive learning platforms can empower learners to see themselves in new and different ways, enabling schools, institutions, and companies to develop previously undiscovered – or ignored – talent and create a rising tide that lifts all boats.

Consider LBW Community College, which is leveraging virtual reality to help students with special needs develop critical workforce skills. Through its Alabama RISE (Re-emerging Ideas for Successful Employment) program, students are able to use VR simulations to gain on-the-job experience in fields like logistics. Stereotypes and stigma have long locked people with disabilities out of many careers, but immersive learning programs like LBW’s are showing learners and employers alike what’s actually possible. 

Middle and high schools across Alabama are also using virtual reality to unlock new learning and career opportunities for students. Many of these learners are from low-income communities, and their view of attainable careers is artificially restricted. It’s difficult to imagine a future or career for themselves that they don’t already see in the adults around them. Virtual reality is opening their eyes, allowing them to explore potential careers in a wide variety of industries, including automotive, health, hospitality, and public safety. Vitally, these careers all offer living wages and room to grow so that learners can live prosperous lives, raise families, and build the futures they want to live in.

Other immersive learning programs are helping veterans to transition into the workforce and women to find their way into male-dominated industries like manufacturing. This is the real power of immersive learning: It grants individuals the ability to see themselves in unfamiliar environments and scenarios and imagine new career possibilities. It then provides them with a safe space where they can receive the training they need without fear of being judged, ridiculed, or made to feel inferior. As a result, immersive learning has the potential to create far more diverse and inclusive pipelines of talent, demonstrating that there is more than one pathway to success in America.

But, if we are not careful, it also has the potential to deepen existing societal fissures, exacerbating discrimination along lines of race, gender, and class. Going back to the days of Web 1.0 and AOL, digital spaces have never been immune to the same sorts of bias, exclusion, and injustice which are, sadly, alive and well in the physical world. Early experiments with the metaverse have struggled with issues of representation, both in terms of how people of color and those of differing gender identities can be portrayed online and in terms of who has access to the experiences in the first place. 

Bharani Rajakumar, founder & CEO, Transfr (Photo: Transfr)

While immersive technology has come a long way from the days in which it could be easily dismissed as just VR toys for wealthy children, we still have far to go in ensuring the kind of equitable access the metaverse promises. It is all too easy to envision a future of “digital haves and have-nots”, where students at well-funded schools connect and learn with one another across the globe, while learners from lower-income communities are shut out.

The impressive advances in immersive learning tools and other technology fueling the expansion of the metaverse will mean very little for diversity, equity, and inclusion if they are not sensitively developed with a diverse range of learners in mind.

Likewise, the technology won’t find its way into the hands of these learners all on its own. It will take efforts like those taking place in Alabama to ensure students have access to immersive learning experiences – and the career opportunities such experiences can inspire. A thoughtfully designed and distributed metaverse can bring a vastly more inclusive approach to career exploration and development, creating brighter futures for learners from all backgrounds. 

Bharani Rajakumar is the founder and CEO of Transfr.

Dana Beth Ardi

Executive Committee

Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.

Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.

Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.

Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.

Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.

Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.