Mona Mourshed, CEO of Generation, on the value of older workers

Don’t discount the value of the midcareer and older worker

Mourshed: Some employers have a bias "that those who are younger are going to be able to roll with (the) punches better than those who are older."
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There’s a perception problem in the workforce when it comes to the the true value of older workers and midcareer workers in today’s labor market, says Mona Mourshed, the founding global CEO of Generation, a nonprofit that provides free training and job placement for adult learners. She is also a member of the WorkingNation Advisory Board

“Many companies believe that if you are older you are less likely to be adept with technology, to learn new processes, to be able to move with change. As a result, only 15% of (older job) candidates are viewed as fit for purpose to be interviewed, let alone to be hired,” explains Mourshed.

She argues that it is hurting the older adults who want to be a part of the workforce, either out of desire or need. “Nearly 40% of the long-term unemployed in the U.S. and across the OECD (Organisation for Economic Co-operation and Development) are midcareer or older workers, point one. Point two is that it becomes much harder to find a job once you pass 50,” she says.

That barrier, she says, come at a time when technology, especially AI, is rapidly changing the workforce. “There is a bias and we should call it that. It is a bias that those who are younger are going to be able to roll with those punches better than those who are older. And yet the reality disproves that case every day,” says Mourshed. That, she adds, has put these workers in the “midst of a paradox situation.”

Mourshed points to a Generation study that finds that when you ask employers who have hired workers 50-plus their assessment of those employees the results are outstanding. “When you look at how midcareer and older workers are performing on the job, about 80%-plus, 85%-plus, (of employers) will say that they are performing as well, if not better, than their youthful peers. That is the crux of the paradox.”

She stresses that while younger workers bring valuable qualities, older workers also bring experience with dealing with challenging and shifting situations along with maturity, judgment, and team work.

Generation also looks to break down barriers for older workers who find challenges just getting an interview. Part of the solution, according to that same study, is more training programs and skills development for workers at older ages and a more targeted job search and placement approach to prevent long-term unemployment.  

Since its start in 2015, Generation counts more than 118,000 graduates of its programs in 17 countries. It works to place people in jobs in five sectors: technology, green jobs, healthcare, skilled trades, and customer service and sales.

Mona Mourshed spoke with me on the subject of age, particularly when it comes to older and midcareer adults in the workforce, as part of the Age in America series, a collaboration between WorkingNation and Scripps News Network which began in June.

Watch a clip from our interview below.

The perception of older workers vs. the reality | Age in America | Mona Mourshed

Nearly 40% of the long-term unemployed in the country are midcareer or older workers and it becomes harder to find work once you hit the age of 50. “The reason is that many companies believe that if you are older, that you are less likely to be adept with technology, to learn new processes, to be able to move with change,” says Mona Mourshed, founding global CEO of Generation.

Get more of our WorkingNation Age in America articles, videos, and podcasts here.
Get more of Scripps News’ Age in America coverage here.

Dana Beth Ardi

Executive Committee

Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.

Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.

Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.

Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.

Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.

Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.