“In my job, I drive disability inclusion and access enterprise wide. I work with different stakeholders all throughout the company,” says Claudia Gordon, senior accessibility strategy partner, T-Mobile.
“I work with them to promote a more inclusive culture and a more accessible work environment for all employees with disabilities, as well as all of our customers,” she explains.
WorkingNation sat down with Gordon at 2022 Disability:IN Conference in Dallas.
Gordon explains that T-Mobile has a number of initiatives to be an inclusive and accessible company. “We’ve come a long way, but there still is more work that needs to be done. Our learning and development team, in particular, focuses on things like training content and also accessibility of the training. For example, if there’s a video, is it captioned? We want to make sure that all of the training that’s provided is fully accessible.”
She continues, “Most recently, there’s a lot more focus on adding representation, as well. Authentic representation of individuals with disabilities. They’re in our marketing materials, images that are used in our training, etc., because authentic representation really matters.”
Speaking from her personal perspective, Gordon says, “My identity – I’m black, I’m deaf, I’m a woman, I’m an immigrant.”
She says, “I have faced in the past and I still face multiple forms of discrimination, oppression, microaggressions, based on intersectional identities. I think it’s important for anyone listening to this interview, do not put people in a box.”
Learn more about T-Mobile.
Watch more interviews from the Disability:IN conference.
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Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.
Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.
Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.
Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.
Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.
Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.
