Technology can help fix a “fundamentally broken” labor market, according to Youngjin Yoo, Ph.D., faculty co-director, xLab, Weatherhead School of Management at Case Western Reserve University. Yoo, who holds several positions at the university, says having a postsecondary degree doesn’t necessarily signal to employers what job seekers actually know or the skills they have.
He sat down with WorkingNation’s editor-in-chief Ramona Schindelheim for WorkingNation Overheard at CES 2024 in Las Vegas to share discuss how technology could change how employers look at job seekers.
Yoo says there could be a better understanding of a person’s knowledge if we use technology to “create an infrastructure where everything you do potentially from K to 12 and beyond – learning-related activities ” – can be collected and stored by individuals themselves.
Additionally, on another topic, Yoo says companies need to be more mindful of the ethical implications of the ongoing digital transformation through AI of our workforce and our society. Companies can leverage technology to improve service to its customers, but he also warns of bad players. “Unfortunately, many companies do not actually think about ethical use or responsible use of technology as the first thing to consider. They want to make money. They want to create value for shareholders, end users, and customers.”
He continues, “You want to create an AI model or hyper-personal service for your clients, and, obviously, we need to leverage your data in a way. But how might we rearchitect your technology backend so that you actually do not have to collect all the data?
“I would say if you just simply compare what we’re trying to do with what is possible – the state-of-the-art way of doing things through a centralized data warehouse – you cannot compete with that. It’s far more efficient. We can do this.”
Learn more about Weatherhead School of Management at Case Western Reserve University.
Learn more about xLab.
Learn more about CES 2024.
Funding for WorkingNation Overheard at CES 2024 was provided, in part, by Walmart.
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Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.
Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.
Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.
Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.
Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.
Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.
